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Outside starts on the inside.

Employees drive the Customer Experience, so get their experience right. They are one of the main drivers in shaping the Customer Experience, even in a  world where digital experiences are becoming  increasingly dominant.

Put your employees in
the driver seat to drive customer engagement.

Employees make a huge difference and add the human touch that customers crave. They are the face and voice of the brand when interacting with customers. Happy, engaged employees who are aligned with the brand’s values, mission, and narrative will  drive enhanced customer experiences and business success.

Happy to Help

Lemon CXbyEX helps your brand to build  a better employee nderstanding of the  desired CX, empowering your people, and engaging them in creative and enticing ways.

Today is the day to start working on the EX levers that foster a human customer experience  while building a superior employee experience. We will touch the hearts of people;  your customers and your employees. Let’s go!

86% of the people find employee interaction the biggest determinator of NPS

Source: Bain & Company

Headquarters Lemon Scented Tea | Korte Prinsengracht 26 | 1013 GS Amsterdam | Nederland